z7zzz Privacy Policy

z7zzz collects personal information from you through a number of channels — directly when you register and use the platform, automatically through your device and browsing behaviour, and occasionally from third-party verification partners. Below is a breakdown of the categories of data we collect and the circumstances under which each is obtained.

1.1 Information You Provide Directly

• Registration Data: Full legal name, date of birth, residential address (including city — e.g., Dhaka, Chittagong, Sylhet, Khulna), email address, and mobile phone number.
• Identity Verification (KYC) Documents: National ID Card, Passport, or Birth Certificate image; proof of address documentation submitted to comply with our Know Your Customer obligations.
• Payment Information: Mobile wallet numbers (bKash, Nagad, Rocket, Upay), bank card type and last four digits, and transaction reference numbers. Full card numbers and mobile banking PINs are never stored on z7zzz servers.
• Support Communications: Records of your conversations with the z7zzz support team, including emails sent to [email protected], live chat transcripts, and any attachments you provide.
• Responsible Gaming Preferences: Self-exclusion requests, deposit limit settings, time-out elections, and reality-check interval preferences.

1.2 Information Collected Automatically

• Device & Technical Data: IP address, device type, operating system version, browser type and version, screen resolution, and device identifiers.
• Usage & Behavioural Data: Pages visited, games played, wagers placed, session duration, click paths, and feature interactions within the z7zzz platform.
• Transaction Logs: Complete records of all deposits, withdrawals, bonus activations, wagers, and bet settlements associated with your account.
• Geolocation Data: Approximate location derived from your IP address, used solely to verify eligibility and detect access from restricted jurisdictions. z7zzz does not use GPS-level precision location tracking.

1.3 Information from Third Parties

z7zzz may receive personal data about you from identity verification service providers, fraud detection agencies, and payment processors in the course of operating the platform. Such data is used exclusively for the purposes for which it was shared and is subject to the same security standards as directly collected data.

z7zzz processes personal data only for legitimate, specified purposes. The table below maps each category of data use to its legal basis and purpose.

z7zzz will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your explicit consent or establishing a new legitimate legal basis for the processing.

z7zzz does not sell, rent, or otherwise commercially transfer your personal data to third parties. However, to operate effectively and comply with legal obligations, we share limited data with the following categories of recipient:

• Payment Processors: bKash, Nagad, Rocket, Upay, and card processing partners receive only the transaction data necessary to complete, verify, or reverse a payment. These providers operate under their own privacy policies and are independently responsible for data they collect through their own platforms.
• Identity Verification Providers: Third-party KYC and AML service providers receive the identity documents and personal details necessary to perform verification checks. All such providers are contractually bound to use the data solely for the purpose of verification.
• Game Software Providers: Game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may receive anonymised session data to facilitate game delivery and resolve technical disputes. They do not receive your full personal profile.
• Fraud Detection & Security Partners: Specialist fraud prevention services may process your IP address, device fingerprint, and behavioural data to identify suspicious account activity. z7zzz maintains data processing agreements with all such partners.
• Legal and Regulatory Authorities: z7zzz will disclose personal data to law enforcement, regulatory bodies, or other competent authorities where required to do so by applicable law, court order, or to protect the rights, property, or safety of z7zzz, its players, or third parties.
• Business Successors: In the event of a merger, acquisition, or sale of all or part of z7zzz's business, player data may be transferred to the acquiring entity, subject to equivalent privacy protections being maintained.

z7zzz uses cookies and similar tracking technologies to improve the functionality, performance, and personalisation of the platform. A cookie is a small text file placed on your device when you visit a website. z7zzz uses the following categories of cookies:

• Strictly Necessary Cookies: Essential for the platform to function. These enable account login sessions, shopping cart equivalents for pending bets, and security features. They cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: Collect anonymised data about how players interact with the z7zzz platform — pages visited, time on site, error reports. This data helps us identify and fix usability issues.
• Functionality Cookies: Remember your preferences such as language, preferred payment method display, and responsible gaming settings so you do not need to re-enter them on each visit.
• Targeting & Marketing Cookies: Used to show you relevant z7zzz promotions based on your browsing behaviour. These cookies are only placed with your consent. You may withdraw consent at any time through your browser settings or by contacting support.

Most web browsers allow you to control cookies through their settings. Disabling strictly necessary cookies may affect your ability to use core z7zzz features including account login and payment processing. Disabling other cookie categories will not prevent you from accessing the platform but may reduce personalisation quality.

z7zzz does not use cookies to collect sensitive personal information such as financial credentials. Session authentication tokens stored in cookies are encrypted and have a limited lifetime.

Security Measures: z7zzz implements a layered approach to data security, combining technical and organisational measures to protect your personal information against unauthorised access, disclosure, alteration, and destruction. Key security measures include:

• SSL/TLS encryption for all data in transit between your device and z7zzz servers.
• AES-256 encryption for sensitive data stored in our databases, including identity document copies.
• Role-based access controls ensuring that only authorised z7zzz personnel can access personal data, and only to the extent required for their role.
• Regular internal and external security audits of our platform infrastructure.
• Intrusion detection systems and real-time monitoring for suspicious access patterns.
• Two-factor authentication (2FA) options available to all registered players for account login protection.

While z7zzz takes all commercially reasonable precautions to protect your data, no online system can guarantee absolute security. You are responsible for maintaining the confidentiality of your account password and for logging out of your account on shared devices.

Data Retention: z7zzz retains personal data for as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law. Specific retention periods are as follows:

Upon expiry of the applicable retention period, data is securely deleted from active systems or irreversibly anonymised so that it can no longer be linked to any individual.

As a z7zzz player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact us at [email protected]. We will respond to all valid requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of all personal data that z7zzz holds about you. We will provide this in a clear, structured format within 30 days of your request.
• Right to Rectification: If any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected. You may update certain details directly through your account settings panel.
• Right to Erasure: You may request the deletion of your personal data where it is no longer necessary for the purpose for which it was collected, where you withdraw consent, or where no other legal basis for processing applies. Note that certain data must be retained for legal compliance purposes (see Section 5) and cannot be erased on request during applicable retention periods.
• Right to Restrict Processing: You may request that z7zzz limits the processing of your personal data in certain circumstances — for example, while the accuracy of disputed data is being verified.
• Right to Data Portability: You have the right to receive your personal data in a structured, machine-readable format so that it can be transferred to another service provider where technically feasible.
• Right to Object: You may object to the processing of your personal data based on legitimate interest grounds, including profiling for direct marketing purposes. Marketing objections are always honoured; other objections will be assessed against applicable legal requirements.
• Right to Withdraw Consent: Where data processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

With your consent, z7zzz may send you promotional communications about new games, sports betting markets, bonus offers, seasonal promotions (such as Eid specials, Pohela Boishakh offers, BPL cricket promotions, and IPL betting markets), and platform updates. These communications may be delivered via:

• Email to the address registered on your z7zzz account.
• SMS to the mobile number registered on your z7zzz account.
• In-platform notifications displayed when you are logged in to your account.

You may opt out of marketing communications at any time by:

• Clicking the unsubscribe link included in any z7zzz marketing email.
• Updating your communication preferences in your account settings panel.
• Contacting our support team at [email protected] with an opt-out request.

Opting out of marketing communications will not affect transactional communications related to your account, such as deposit confirmations, withdrawal notifications, KYC verification requests, or security alerts. These service communications are sent based on contractual necessity and cannot be disabled while your account remains active.

z7zzz will not send marketing communications to players who have activated a self-exclusion or time-out period on their account, regardless of their stated marketing preferences at the time of self-exclusion.

Updates to This Policy: z7zzz reviews and updates this Privacy Policy periodically to reflect changes in our data practices, platform features, or applicable legal requirements. When we make material changes to this Policy, we will notify registered players by email and post the updated Policy on this page with a revised effective date. The current version of the Policy is always accessible at https://z7zzz.app/privacy-policy.

Your continued use of the z7zzz platform following the publication of a revised Privacy Policy constitutes your acceptance of the updated terms. If you do not accept the revised Policy, you must discontinue use of the platform and request account closure.

Children's Privacy: z7zzz is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If we become aware that a user is under 18, the account will be immediately closed and all associated data will be deleted, with the exception of records we are legally required to retain for AML and legal compliance purposes.

Contact Our Privacy Team: For any questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact the z7zzz privacy and support team:

• Email: [email protected] (plain text — not a clickable link)
• Response time: Within 30 days for formal data rights requests; within 24 hours for general privacy enquiries.
• Our English-speaking support team is available 24 hours a day, 7 days a week, 365 days a year, including Eid and public holidays in Bangladesh.

This Privacy Policy was last reviewed and updated on 1 January 2026. The English version of this Policy is the authoritative version and shall govern in all cases of inconsistency or dispute.